Privacy Policy

Last updated: March 14, 2026

1. Information We Collect

When you use MakeTrend.ai, we collect information you provide directly, including your email address, website URL, and business information extracted from your website.

2. How We Use Your Information

We use collected information to: create and train your AI front desk, provide customer support, improve our services, and send you service-related communications.

3. Website Scraping

When you provide a website URL, we scrape publicly available content from that website to build your AI front desk's knowledge base. We only access publicly available pages and do not bypass any authentication or access controls.

4. Conversation Data

Conversations between your website visitors and your AI front desk are stored securely and are only accessible to you. We do not share conversation data with third parties.

5. Data Security

We use industry-standard security measures to protect your data, including encryption in transit and at rest.

6. Contact

For privacy inquiries, contact us at privacy@maketrend.ai.